Tracking your order is quick and simple. You can use either our in-built tracking system or the courier’s tracking link:                          1. Track directly on our websiteGo to the “Track Order” page on our website.Enter your Order ID and email/phone number.You’ll instantly see your order status, shipping updates, and estimated delivery date.                                          2. Track via courier linkOnce your order is shipped, we’ll send you an email/SMS with a tracking link from our delivery partner.Click the link to view real-time movement of your parcel.                                        Didn’t receive any tracking details?Check Spam/Promotions folder just in case.Or contact our support team — we’ll resend your tracking info immediately.                             We make sure you stay updated from dispatch to delivery!

Check your Spam/Promotions folderSometimes confirmation emails get filtered automatically.Verify your email/phone numberMake sure the details you entered during checkout were correct.Use our Website Order TrackerEven without the email, you can still check your order status:Go to the “Track Order” page on our websiteEnter your Order ID and phone number/emailYou’ll instantly see whether your order is confirmedStill can’t find it?Our support team will help immediately. Just share your Order ID or phone number, and we’ll resend your confirmation details.

1. Payment was not completed or failed If the online payment didn’t go through successfully, the system automatically cancels the order.                                                    2.We only support prepaid/online paymentsIf a customer tries placing an order using an unsupported method (like COD), the order will be cancelled since we strictly accept prepaid payments only.                                       3.The item went out of stockIf the product becomes unavailable during processing, the order may be cancelled to avoid delays or incorrect delivery.                                 4.Incorrect or incomplete shipping detailsWrong/invalid address, phone number, or email may lead to cancellation for safety and delivery accuracy.                    5.Customer-requested cancellationIf you asked us to cancel through chat or support, it may have been processed immediately.                                  6.Security or verification issuesIn rare cases, the system cancels orders that appear suspicious to protect customers and payment security.